Customer Service Executive

Job Description

We are looking for a proactive and detail-oriented Warehouse Supervisor to oversee daily warehouse operations, ensure inventory accuracy, and lead warehouse staff in delivering efficient logistics services. If you are passionate about operational excellence and team leadership, we would love to hear from you.

Job Summary

The Warehouse Supervisor is responsible for managing daily warehouse activities, supervising warehouse personnel, maintaining inventory accuracy, and ensuring all operations comply with company procedures and safety standards. The role plays a critical part in supporting smooth supply chain and logistics operations.

Key Responsibilities

  • Supervise and coordinate daily warehouse operations.
  • Monitor receiving, storage, picking, packing, and dispatch activities.
  • Ensure inventory records are accurate and up to date.
  • Conduct regular stock counts and inventory audits.
  • Assign tasks and manage warehouse staff performance.
  • Ensure compliance with safety regulations and operational procedures.
  • Monitor warehouse cleanliness and organization.
  • Coordinate with logistics, transportation, and customer service teams.
  • Investigate and resolve inventory discrepancies.
  • Prepare operational reports and performance summaries.
  • Support process improvement initiatives to increase efficiency.

Education & Experience

  • Diploma or Bachelor’s Degree in Logistics, Supply Chain Management, Business Administration, or a related field.
  • Minimum 3 years of warehouse operations experience.
  • Previous supervisory or team leadership experience is preferred.

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